How to close a campaign page

To close a campaign:

  • Log in to the Nonprofit Admin Portal and click “Campaigns” in the top navigation bar.
  • Find the campaign that will be closed and click “Manage.”
  • Under “Edit Campaign Page,” click “Campaign Name, Description, and Goal.”
  • At the very bottom of the “Basic Information & Goals” page, there is an option to permanently “Close This Campaign.” 

IMPORTANT - The following will happen when a campaign in closed:

  • The campaign page will still be live on the internet, but it will display the following message: "This campaign has ended. Thank you for your support."
  • All Peer-to-Peer Fundraising pages created in support of the campaign will also continue to be live but display the same message as above.
  • The campaign page and Peer-to-Peer Fundraising pages will no longer allow donations to those pages. Instead, they will redirect new, would-be donors to the nonprofit's main donation page.
  • Closing a campaign will NOT automatically end any recurring donations that originated from the campaign. They will continue to be associated with the campaign. 
  • Once a campaign is closed, it cannot be re-activated.
June 27, 2019