(Required) Creating and activating a Stripe account, and connecting it to Give Lively

First, a critical reminder: Nonprofits must activate a Stripe account and connect it to Give Lively in order to receive funds raised using Give Lively technology!

To get started, view the 69-second video and then follow the written-out step-by-step instructions. For any nonprofit with an existing Stripe account, see the information further below about how to connect an existing Stripe account to Give Lively.

To create a new Stripe account:

  • Nonprofits that register with Give Lively automatically receive an email from Stripe with the subject line “Give Lively payments: claim your Stripe account” and advising that “Give Lively has created a Stripe account for you.”
  • Click on the “Claim your Stripe account” link in the email to open a Stripe login page. 
  • Add a new password and then click on “Save your Stripe account” to confirm that the Stripe account has been set up. The new account can be visited by clicking on the “View your dashboard” button.

To activate a new Stripe account:

  • After logging in to Stripe, go to the Stripe dashboard and follow prompts to “Activate your Stripe account.”
  • The “Activate your account” page is an application form that must be completed and submitted, since Stripe requires information about a business before it can process any payments. This includes business details, personal details, credit and statement details, bank details and two-step authentication.  
  • The application does not need to be completed in one sitting. Click “Save for later” to continue another time.
  • Once the new Stripe account is activated, it is automatically connected to Give Lively if the account was created by clicking on “Claim your Stripe account” in the “Give Lively payments: claim your Stripe account” email received from Stripe. If the account was created without clicking on the link in the email, see the information below about how to connect an existing Stripe account to Give Lively.

To connect an existing Stripe account to Give Lively:

  • At the end of the Give Lively membership registration process, on the “Here’s What’s Next: Connect With Stripe” landing page, there’s an option to click on “connect your Stripe account to our platform.”
  • Simultaneously, a message is sent to the email registered with the new Give Lively account. This “Give Lively + [Nonprofit Name] / Membership Next Steps” email contains a “Connect to Stripe” button.
  • Both the landing page and the email button open Stripe on a page announcing that “Give Lively would like you to start accepting payments with Stripe.”
  • Sign in to Stripe by clicking on the “Already have a Stripe account?” button at the top right of the page.
  • IMPORTANT: If the Stripe user has more than one Stripe account, then choose the Stripe account that should be associated with our Give Live fundraising technology. Log in to the correct account or click the name at the top of the Stripe left navigation menu to choose the correct Stripe account.
  • If the selected Stripe account is not yet activated, then a one-page application form must be completed and submitted, since Stripe requires more information about a business before it can process any payments. This includes business details, personal details, credit and statement details, bank details and two-step authentication. Remember: Any nonprofit with an existing Stripe account that completes the Give Lively membership process but doesn’t connect it to Stripe will not be able to move forward with Give Lively membership approval.
  • If the nonprofit’s Stripe account is already activated, then the connection to Give Lively will happen automatically and the Give Lively membership process can move to approval.

For more specifics about activating and maintaining a Stripe account, visit Stripe’s Managing Your Account page. 

Updated
July 17, 2019