Give Lively - Privacy Policy

Policy effective date: 7.1.2016
updated on 8.29.2017

Give Lively, LLC., (hereinafter, “Give Lively,” or “we” or “our”) owns and operates givelively.org, smalltoken.org, and other Apps and Websites (the "Services"). We understand your concerns about privacy and your interest in knowing how your information is used and safeguarded, and we want to provide you with more information on these topics. This Privacy Policy (the “Policy”) is intended to provide you with information regarding our policies, practices and procedures as they relate to information we collect, including personal information, how we may use that information and with whom we may share it. By visiting Give Lively’s Services, you are accepting the practices, policies and procedures described herein, and you are further indicating that you agree to be bound by the terms of this Privacy Policy. We may update this Privacy Policy from time to time, so please check this Privacy Policy periodically for changes. The policy effective date is listed in the beginning and end of the Policy. If after reading the Policy you have additional questions or would like further information on this topic, please email us at support@givelively.org.

SUMMARY OF CONTENTS

  • Section 1: Personally Identifiable Information
  • Section 2: Non-personal Information
  • Section 3: Collection, Use and Distribution of the Information
  • Section 4: Procedures to hinder the unauthorized access, use or disclosure of information
  • Section 5: How you can make changes to the information Give Lively collects about you
  • Section 6: Changes to our Privacy Policy, Practices and Procedures

Section 1: Personally Identifiable Information

You are free to use our Services and are not required to provide us with any personal information. However, certain requests and features do require that you provide us with some personally identifying information (e.g., name, address, and email), as more particularly described below. We do not knowingly collect sensitive personal information, such as information about medical or health conditions. Please do not send confidential information to us directly through the Services, or by email to any of the contact email addresses listed on the Services.

Donation Payment Processing:
If you opt to make a donation through the Services, you will be directed to our Website, where we may ask you to provide certain personally identifying information, such as your name and home address, as well as valid credit card billing information, in order to process the donation.

We partner with Stripe, Inc., a payment processor to process your donations; therefore, some of the information you provide will be shared with Stripe. We encourage you to review Stripe’s privacy policy and related terms prior to providing us with payment information. Please note that the payment information that you provide at the time of donation is 1) never seen by Give Lively or any of its Nonprofit Members directly, 2) is used only to process your donation and will not be stored or used for any other purpose.

Our Services also use Plaid Technologies, Inc. (“Plaid”) to gather your data from financial institutions to process direct debit/ACH/bank transactions. By using our service, you grant Give Lively and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.

Please note that when you select a charitable organization that you would like to support, your donation and personally identifying information is distributed in one of two ways, each with their own privacy and opt-in implications:

Directly to a nonprofit

Nonprofits that create a Stripe account of their own, and link that account with ours (“Connected Account”) receive donations directly. When a donation is made through one of Give Lively’s Services, it is directed to the Nonprofit’s Stripe account. When a donor opts-in to share their personally identifying information, that information will be sent along with the donation to the Nonprofit directly through their Stripe account or through an administrative interface that lives within our Services.

Through the Give Lively Foundation, Inc. to your Nonprofit

Nonprofits who are not registered Give Lively Members receive donations through The Give Lively Foundation (“the Give Lively Foundation”) a 501(c)(3) tax-exempt organization (tax ID 81-0693451), which holds the contribution in a charitable fund established and maintained by them. Therefore, the Give Lively Foundation will have access to the personally identifying information you provide. Give Lively does not share personally identifying information with nonprofits who a dibursed funds this way unless 1) the donor has opted-in to share personally identifying information with the nonprofit and 2) that nonprofit is a registered Member.

Other Considerations:

Finally, if you opt to make a donation on another person’s behalf, you will be asked to provide that person’s email address. We may use that email to communicate with such person.


Applying for Enhanced Display:
Charitable organizations can visit the Services and request that we consider displaying their logo or other information on the Services. In order to make this request, the person making the request on behalf of the charity will need to provide us with certain personally identifiable information, including their name and email address.

Learn More & Notify Me:
The Services will also provide visitors with the option to receive future communications from Give Lively regarding the Services, website, and related matters. If you want to receive these communications, you will be required to provide us with certain personally identifying information, including your first and last name, and email address.

Contact Us:
We provide a “contact us” or "chat with us" link or widget in the “footer” of the Services. If you contact us through the link, we will ask that you provide certain personally identifying information, including your first and last name, and email address, and you may have the option to provide additional personally identifying information. We may use the information to contact you back and to respond to any requests.

Section 2: Non-Personal Information (Automated Collection)
We collect certain information by automated means when you visit the Services. The information collected may include usage information, such as the numbers and frequency of users to the Services, pages visited, web browsing histories, social networking activities and similar data. If gathered, this data is used in the aggregate, and not in a manner that is intended to identify you personally. This type of aggregate information may be shared with third parties at any time. In addition to third-party tracking services, we also collect this information through various other means, including “cookies,” “web beacons” and IP addresses, as further explained below.

Cookies
A cookie is a piece of information that a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience. Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them. We may use “session cookies” in order to enhance the user experience and for other web-related purposes. These session cookies are not linked to personally identifiable information. We may also use cookies for other purposes, including to maintain continuity during a user session, to gather data about the usage of our website for research and other purposes, or to store a user name or related login credentials so that you do not have to provide this information every time you return to our Website. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all the features on our Website. Our cookies do not gather personally identifiable information. In some cases, Give Lively may also use another company to operate web servers for our Website. Give Lively uses the cookie information gathered by these companies in the same manner as stated in this Privacy Policy.

Web Beacons
Our Website may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. Web beacons also may be used to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web beacons may also recognize when the email was opened, how many times it was forwarded and which URLs (links within the email) were clicked.

IP Addresses
When you visit and interact with the Services, Give Lively and third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We gather this information to track website visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. We may use this information to enhance our Website or for other lawful purposes.

Real Time Location Information

Give Lively does not collect precise real-time location information of your mobile device.

Section 3: Collection, Use and Distribution of the Information

We may disclose all of the information (described herein) that we collect, as stated in this Policy, including in accordance with the terms set forth in this section. Give Lively works with a variety of third-party partners in order to allow us to make the Services available to you, to host and store the information we collect from you, to process and disburse donations, and to provide certain functionality and features. For example, as mentioned above, when you make a donation through the Services, your contribution may be disbursed to the Give Lively Foundation, who holds the contribution in a charitable fund established and maintained by them. Therefore, the Give Lively Foundation will have access to certain information about you, including your name, email address and other related contact information. We have also partnered with Stripe, Inc., to process all credit card donation/payment transactions and to manage the routing of applicable customer information through credit card and electronic check processing networks. When making a donation you will be required to provide certain personally identifying information in order to consummate the transaction, including your first and last name, email address and payment-card information. Please note, however, that as Stripe is independent service provider, it has its own privacy policy and other legal terms, and we encourage you to read and review these terms carefully prior to conducting a transaction. Additionally, we may disclose your name and other personally identifying information you have provided us – including the personally identifying information of the persons on whose behalf you have made a donation – with the applicable charitable organization(s) designated by you to receive a donation. When we do share your information with any such third parties, we will share such information pursuant to the obligations described in this Policy. Generally, we will not provide third parties with access to information obtained by Give Lively. However, we may disclose both personally and non-personally identifiable information as follows: (1) if you expressly authorize us to do so; (2) it is necessary for service providers or agents to provide products or services to you on Give Lively’s behalf; (3) disclosure is necessary for third parties to perform marketing or data aggregation services; (4) it is necessary in connection with a sale of all or substantially all of the assets of Give Lively or the merger of Give Lively into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Give Lively is not the survivor [1] ; (5) as noted above, if you decide to make a donation, your credit card information and other related information will be shared with our third party payment processors, and will be governed by the terms of the webpage that collects such information; (6) required or permitted to do so for any or all of the following reasons: (i) to comply with a subpoena, legal process, government request or any other legal obligation, (ii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Website or our network, and/or (iii) when we believe in good faith that disclosure is necessary to protect the rights, privacy, property, business, or safety of Give Lively, their partners and employees, the visitors of the Services, or the public, (iv) investigate fraud, or to respond to a government request;

Advertising & Marketing

Generally, the Services will not be serving advertisements. However, from time to time we reserve the right to have for-profit sponsors advertise rewards to incentivize donations e.g., matching donations up to a certain amount.

Section 4: Procedures to hinder the unauthorized access, use or disclosure of information

How we attempt to safeguard your information 

We maintain administrative, technical and physical safeguards for the Services designed to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information that we collect from you. We restrict access to personal information collected about you on the Services to our employees, our affiliates’ employees, those who are otherwise specified in this Privacy Policy, or others who need to know that information to provide services to you or in the course of conducting our business operations or activities. When we no longer need your personally identifiable information, we will make good faith efforts to destroy it by permanently deleting the associated records. If your personally identifiable information is shared - whether by us or on behalf of us through a vendor - we will endeavor to do so, when reasonably practical, by secure means. However, no website, application or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personally identifying information obtained through the Services and we strive to protect your personal information and have asked our third-party vendors to do the same, we cannot ensure or warrant the security of any information you transmit to us. Therefore, you understand, acknowledge, and agree that you transmit certain personal information over this website at your own risk.

Links to Social Media Sites
We may provide links to social media sites, including Facebook®, Twitter®, Pinterest®, Google+®, and others as a service to you or in order to provide you additional venues in which you can leverage or share the giving opportunities of the Services. Please be aware that we have no affiliation with these other parties, and cannot control and are not responsible for the information collection, use, and disclosure practices of such sites; we encourage you to review and understand their privacy practices and policies, if any, before providing any personally identifying information to them or using any of their services. We are not responsible for the content or information of these sites, any products or services that may be offered through them, or any other use of the sites.

Children
These Services are not intended for use by children, and we do not knowingly or intentionally solicit data from or market to children under the age of 13. Additionally, as specified in the Terms of Use, those individuals who are less than 18 years of age are only permitted to use the Services with parental/guardian consent and supervision. If you are a parent or guardian and become aware that your child has provided us information without your consent, please contact us at support@givelively.org to request that we delete such information from our files within a reasonable amount of time from your request.

Security

Your privacy is important to us, and we have put in place security systems designed to prevent unauthorized disclosure and use of your private information. We have asked for similar assurances from our third-party providers. The security systems in place are structured to deter and prevent hackers and others from accessing your information. Due to the nature of Internet communications and evolving technologies, however, we cannot provide, and disclaim, assurance that such information and communications will remain free from loss, misuse, or alteration by human error or third-parties who, despite our security measures efforts, may obtain unauthorized access.

Use of the Website from Outside the United States
We do not represent or warrant that Give Lively, or any part thereof, are appropriate or available for use in any particular geographic location. If you choose to use Give Lively, you do so on your own initiative and at your own risk, and are responsible for complying with all local laws, rules, and regulations applicable in your jurisdiction. We reserve the right to limit Give Lively’s availability, in whole or in part, to any person, geographic area, or jurisdiction we choose, at any time and in our sole discretion. If you are using the Services from outside the United States, please be aware that your information may be transferred to, stored or processed in the United States, where Give Lively is hosted and where the database resides. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy as further detailed in this Policy. By using Give Lively, you understand that your information may be transferred to those facilities and those third parties with whom we share it as described in this Policy.

Section 5: Your Information and Your Choices

Your Consent
By using the Give Lively Services, you are consenting to our processing of your information and the collection of other information and data by Give Lively, as further described in this Policy. You acknowledge that in regard to any third-party providers referenced in this Policy we exercise no control over their policies, procedure or practices, and we specifically disclaim any representations, warranties or assurances thereof. In regard to our vendors, however, we will endeavor to have these third-party providers agree to the terms of this Policy.

Updating Information
To the extent required by law, we provide you with reasonable access to the personally identifiable information you provide to us. If you believe that any of the personally identifiable information that you have submitted through our Website is no longer accurate, or you wish to make any updates or changes, you may do so by contacting us at support@givelively.org. Upon appropriate request and if commercially reasonable, we will update or amend your information, and we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate and lawful. If we reasonably believe that a change is warranted, we will endeavor to comply with your request as soon as reasonably practicable. Please note we may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed from such locations.

Opt-Out Rights
You can stop us from collecting information via the Give Lively Services by uninstalling, deleting or otherwise removing the Services from your device(s). In such cases, any information that you have provided to us will be retained, and eventually deleted, in time, consistent with our standard data-retention policy detailed below.

Data Retention Policy; Managing Your Information
We will retain any user-provided data for as long as you use the Services and for a reasonable time thereafter. If you would like to request that we delete the personally identifiable information that you have provided to us via the Services, please contact us at support@givelively.org and we will endeavor to respond to any commercially reasonable requests within a reasonable timeframe. Please note that some of your user-provided information may be required in order for the Services to function properly. Alternatively, we may be required to retain certain information pursuant to applicable laws or regulations.

Section 6: Changes to our Privacy Policy, Practices and Procedures

We reserve the right to change, alter, replace, revise or otherwise modify this Policy at any time. The date of last modification is stated at the beginning and end of this Policy. It is your responsibility to check this page from time to time for updates. If we make any material changes to this Policy, as determined by us, in our sole discretion, then we will provide notice of such change via the Services or will email you using the email you provided to us when you registered; your continued use of Give Lively after such notice will indicate your acknowledgement and agreement with any and all such changes. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

Contact Us

If you have any questions, comments or concerns regarding this Policy or our practices please feel free to write to us at support@givelively.org.

Policy effective date: 7.1.2016
updated on 8.29.2017




1. If we are involved in any type of organizational change, you will be notified via email or prominent notice. You will also be informed of any choices you may have regarding the use of your information at that time.




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