Privacy Policy

Last updated on 09/28/2018

Give Lively, LLC, (hereinafter, “Give Lively,” “we,” “us,” or “our” ) owns and operates www.givelively.org, www.smalltoken.org, and related applications and platforms (our “Platform” ) and provides products and services for donors and nonprofits through the Platform (together with our Platform, the “Services” ). Please read our Terms of Use for detailed information about our Services and your legal obligations.

This Privacy Policy (the “Policy” ) is intended to provide you with information on how we collect, use, and share your personal data. Personal data is any information that relates to you - an identified or identifiable natural person.

When we use the terms “you” or “your” in this Policy, we are referring to individuals who use our Services, such as:

If after reading this Policy you have additional questions or would like further information, please email us at support@givelively.org.

This Privacy Policy includes the below sections:

Personal Data We Collect and How We Use It

We collect and process personal data from you only for lawful reasons, such as our legitimate business interests, your consent, or to fulfill our legal or contractual obligations.

Information You Provide to Us

The personal data that you provide directly to us through our Services will be apparent from the context in which you provide the data, as described below. We do not request highly sensitive, special category data, such as information about medical or health conditions, and we ask that you refrain from sending us any special category data.

In addition to the above, we may use your personal data to send you marketing information about our Services and our nonprofit partners. You may opt out of these types of communications at anytime by emailing us at support@givelively.org. We may also provide you the ability to register or otherwise link to, or integrate with the Platform, certain social media, such as Facebook®, Twitter®, Pinterest®, Google®, and others, as part of the Services or in order to provide you additional venues in which you can leverage or share the giving opportunities of the Services. Please note that in any instance with which you provide us with your login credential for such social media platforms, Give Lively will have access to all information related to such accounts, as permitted by the policies of such social media platforms and your current privacy settings.

Information We Collect by Automated Means

We collect certain information by automated means when you visit the Services, some of which may be personal data. The information collected may include usage information, such as the numbers and frequency of users to the Services, pages visited, web browsing histories, social networking activities, and similar data. If gathered, this data is aggregated and may be shared with third parties. In addition to third-party tracking services, we also collect this information through various other means, including “cookies,” “web beacons” and IP addresses, as further explained below.

For more information on cookies and similar technologies and how to disable them, please see allaboutcookies.org/cookies.

How We Share Your Information

We do not sell, rent, or lease your personal data to third parties. When we share your personal data, we only do so as described in this Policy.

If you are a donor who uses our Services, all data you provide to us is shared with the the nonprofit to which you made a donation for their own business purposes, including, potentially, their marketing purposes. Please contact your nonprofit directly for more information on the nonprofit’s privacy policies and how it uses and protects your personal data.

We also may disclose personal data to other third parties as follows: (1) to Stripe, PayPal, or Plaid for donation payment processing (as described in more detail below); (2) to our affiliates, service providers, and agents for our internal operations (like storage and data backup) and to provide, improve, and market our Services to you; (3) to perform data analytics (as described above); (4) in connection with a sale of all or substantially all of the assets of Give Lively or the merger of Give Lively into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Give Lively is not the survivor; (5) for any or all of the following reasons: (i) to comply with a subpoena, legal process, government request or any other legal obligation, (ii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of our Services, (iii) when we believe in good faith that disclosure is necessary to protect the rights, privacy, property, business, or safety of Give Lively, their partners and employees, you, or the public, and/or (iv) to investigate fraud, or to respond to a government request.

Donation Payment Processing

We partner with Stripe, Inc. ( “Stripe” ) and PayPal, payment processors to process your donations; therefore, some of the personal data you provide will be shared with Stripe and PayPal. We encourage you to review Stripe’s privacy policy and and Paypal’s privacy policy prior to providing us with payment information. Please note that the payment information that you provide at the time of donation is 1) never seen by Give Lively or any of its nonprofit partners directly, 2) is used only to process your donation and will not be stored or used for any other purpose.

Our Services also use Plaid Technologies, Inc. ( “Plaid” ) to gather your data from financial institutions to process direct debit/ACH/bank transactions. When you use our Service to make a donation, Give Lively and Plaid will act on your behalf to access, process, and transmit your personal and financial information from the relevant financial institution. Please make sure to read the Plaid privacy policy.

Your Rights

If you live in the European Union ( “EU” ), European Economic Area ( “EEA” ), United Kingdom ( “UK” ), or Switzerland, you have certain rights regarding your personal data, including:

To submit a question or concern about your rights, please email us at support@givelively.org. If you live in the EU, EEA, UK, or Switzerland, and you are unsatisfied with our response, you have the right to lodge a complaint regarding your personal data with an applicable supervisory authority.

How We Protect and Store Your Information

We maintain reasonable administrative, technical, and organizational safeguards for the Services designed to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the personal data that we collect from you. We restrict access to personal data collected about you on the Services to our employees, our affiliates’ employees, those who are otherwise specified in this Privacy Policy, or others who need to know that information to provide the Services to you or in the course of conducting our business operations or activities. Please note, however, that no website, including the Services, can guarantee 100% security.

We store your personal data for as long as required to provide the Services to you. We may retain personal data after we cease providing Services to you to the extent necessary to comply with our legal and regulatory obligations, and for the purpose of fraud monitoring, detection and prevention, including our tax, accounting, and financial reporting obligations. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

International Transfers and Privacy Shield

The personal data we collect within your country may be transferred outside of your country among our affiliates or with third parties for the purposes described in this Privacy Policy.  As required by applicable law, we utilize appropriate safeguards approved by applicable data protection authorities when we transfer personal data across international borders. You may request information about our appropriate safeguards by contacting us at support@givelively.org.

Because Give Lively and its servers are located in the United States, we necessarily transfer any data that is collected by us to the United States for processing and storage. In order to provide appropriate safeguards regarding such transfers from the EU and Switzerland to the United States, we have certified our compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (each a “Privacy Shield Framework” ). We are committed to subjecting all personal data received from the EU and Switzerland to the applicable Principles of the Privacy Shield Frameworks, and we comply with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov

The U.S. Federal Trade Commission has jurisdiction over Give Lively’s compliance with the Privacy Shield Frameworks. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including in order to meet national security or law enforcement requirements.

If you have any unresolved concerns regarding any personal data that is subject to the Privacy Shield Frameworks that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim. Under certain circumstances, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

Links to Other Websites

We may provide links to other websites, including social media sites such as Facebook®, Twitter®, Pinterest®, Google+®, and others, as a service to you or in order to provide you additional venues in which you can leverage or share the giving opportunities of the Services. Please be aware that we have no affiliation with these other parties, and cannot control and are not responsible for the information collection, use, and disclosure practices of such sites; we encourage you to review and understand their privacy practices and policies, if any, before providing any personal data to them or using any of their services. We are not responsible for the content or information of these sites, any products or services that may be offered through them, or any other use of the sites.

Children

These Services are not intended for use by children, and we do not knowingly or intentionally solicit data from or market to children under the age of 18. Additionally, as specified in the Terms of Use, those individuals who are less than 18 years of age are only permitted to use the Services with parental/guardian consent and supervision. If you are a parent or guardian and become aware that your child has provided us information without your consent, please contact us at support@givelively.org to request that we delete such information from our files within a reasonable amount of time from your request.

Changes to our Privacy Policy

We reserve the right to update this Policy at any time. The date of last update is stated at the beginning and end of this Policy. It is your responsibility to check this page from time to time for updates. If we make any material changes to this Policy, then we will provide notice of such change via the Services or will email you using the email you provided to us when you registered; your continued use of Give Lively after such notice will indicate your acknowledgment and agreement with any and all such changes.

Contact Us


If you have any questions, comments, or concerns regarding this Policy or our practices please feel free to write to us at support@givelively.org or 888 Seventh Avenue, Floor 40, New York, NY 10106.

Last updated on 09/28/2018