Who is Give Lively?
Why should 501(c)(3) nonprofits choose Give Lively?
What are Give Lively’s motivations and values?
How and why is Give Lively’s platform free for nonprofits?
What is the Give Lively free fundraising platform for nonprofits?
Give Lively is free. But are there any costs associated with using the platform?
What are the top features of the Give Lively nonprofit fundraising platform?
What is Give Lively membership and what are the requirements?
How do I access Give Lively’s free platform?
Access the Nonprofit Admin Portal
Add or delete users of the Nonprofit Admin Portal
Grasp the difference between the Core Profile and Campaign Pages
Learn how donation disbursement works
Learn how strongly we believe in data privacy and security
Set up your Core Profile
Understand what donor data Give Lively captures and where
Review our new member welcome guide
Troubleshoot the Nonprofit Admin Portal
Give Lively 101: A crash course
Create, activate and manage a Stripe account (required to use Give Lively tech)
Understand the third-party fees on donations through Give Lively
Build a Campaign Page
Set up Text-to-Donate
Add ability to collect donor’s mailing address
Add ability to make private/anonymous donations
What is Charity Navigator’s Giving Basket?
How is Give Lively related to Charity Navigator?
Why did I receive donations via the Giving Basket?
What does the value of the Giving Basket check I receive represent?
What does the value of the Giving Basket direct deposit I receive represent?
How can I learn who made Giving Basket donations?
How do I add or delete users of the Giving Basket donor data portal?
Why does Give Lively use UTC for Giving Basket donation receipt times and dates?
Add offline donations to Peer-to-Peer Fundraising pages
Add offline donations to Campaign Page totals
Change the default donation frequency
Cancel or update a donor’s monthly donation or subscription
Contact our Member Support team
Enable and disable digital wallets
Find links to fundraising Campaign Pages
Issue a full or partial refund for a donation
Learn about the User Portal
Link to any fundraising/event page from call-to-action button on website
Protect against credit card testing
Set or modify a goal for a Campaign Page
Troubleshoot donation form errors
Troubleshoot donations made via ACH/direct debit
Understand what a Text-to-Donate short code is
Update your PayPal integration on Give Lively
Enable campaign hierarchy in Give Lively’s Salesforce integration
Don't do the following on behalf of donors and fundraisers
Understand how Give Lively uses UTC for donation receipt times and dates
Learn our minimum and maximum transaction amounts
Understand which browsers work best with Give Lively fundraising pages
Grant Salesforce login access to Give Lively support
Use Give Lively technology to fundraise during virtual events
Are there different levels of membership?
How do I apply for Give Lively membership?
How do I claim a GuideStar profile?
How long does it take for Give Lively to review membership applications?
Does Give Lively integrate with Salesforce and other third-party services?
How does Text-to-Donate work?
What is Stripe and why is it important?
What payment methods do Give Lively donation forms accept?
Which digital wallets work on Give Lively donation forms?
What if I don't see my direct debit donation in my bank statement?
What if I can't find my bank in Plaid to donate via ACH/direct debit?
How much of my donation does a nonprofit receive?
Are donations made through Give Lively tax deductible?
How do I build an individual Peer-to-Peer Fundraising page?
How can I get a refund for my donation?
How can I make my donation anonymous to the public?
What and where is the Give Lively User Portal?
How do I change a recurring donation to a one-time contribution?
How do I delete a saved payment method?
How do I find and understand my annual summary of donations?
What is Give Lively and why did Charity Navigator choose to partner with us to power online giving through the Giving Basket?
How do I know if my Giving Basket donation has been sent to the nonprofit?
When will the nonprofit receive donations made through the Giving Basket?
Why am I not getting a full refund for my Giving Basket donation?
How do I know if my Giving Basket transaction is secure?
Why is my Giving Basket donation receipt showing inaccurate times and dates?
I had a problem processing my Giving Basket donation. How can I get assistance?
