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This is your one-stop shop for technical information and instruction about how to use our powerful, practical and free fundraising technology.
Visit our Support Center for general answers to frequently asked questions about our platform, membership, application process, resources and tools.
Learn about ACH/bank payments via Stripe Financial Connections
Understand the statuses associated with donor payment disputes
Learn about payment disputes and how to manage them
Learn how to use the new Line Item (All) report
Map Salesforce fields to Line Items (All) CSV columns
Explore the donor data available for member nonprofits
Map downloadable CSV donor data columns to Line Items (All) report
Deactivate your Give Lively account and membership
Understand Give Lively's different generations of payment forms
Prepare for GivingTuesday with our step-by-step guide, the GivingTuesday Toolkit
Understand how donors can cover third-party transaction fees
Learn how Stripe processes and displays voluntary contributions
Learn about “pay free forward” voluntary contributions
Configure campaign mapping in Give Lively's Salesforce integration
Make the most of employer matching gifts: our ultimate guide
Use Nonprofit Success Pack (NPSP) Recurring Donations in Give Lively’s Salesforce app
Test a Salesforce integration
Exempt Give Lively data syncing from Salesforce validation rules
Send a customized thank-you message to donors and ticket purchasers
Understand how Give Lively uses UTC for donation receipt times and dates
Assign general accounting units (GAUs) to Give Lively donations automatically
Don't do the following on behalf of donors and fundraisers
Understand Charity Navigator’s Giving Basket donations and data reports
Enable campaign hierarchy in Give Lively’s Salesforce integration
View a walkthrough of a Team Fundraising page
Use UTM codes to track fundraising campaigns
Use merge tags to personalize automated "thank you" emails to donors
Use Give Lively technology to fundraise during virtual events
Use embeddable widgets to collect donations on your website
Use a “Donate” button on Facebook
Update your PayPal integration on Give Lively
Understand which browsers work best with Give Lively fundraising pages
Understand what donor data Give Lively captures and where
Understand what a Text-to-Donate short code is
Understand the third-party fees on donations through Give Lively
Understand how a fiscal sponsor and sponsored organizations can use Give Lively technology
Troubleshoot the Nonprofit Admin Portal
Troubleshoot donations made via ACH/direct debit
Troubleshoot donation form errors
Trigger a test donation on a Give Lively page
Make the most of Text-to-Donate: our ultimate guide
Test a Salesforce integration (for Salesforce consultants)
Set up your Core Profile
Set up the Peer-to-Peer Leaderboard
Set up Text-to-Donate
Set up Team Fundraising
Set up notifications for every donation
Set up Live Display
Set up and use Peer-to-Peer Fundraising
Set or modify a goal for a Campaign Page
Send campaign page link with donation information already filled out
See our Salesforce integration logic and fields
Prepare for Salesforce integration set-up
Understand the “Fundraising pages disabled” warning messages
Protect against credit card testing
Create successful Peer-Based Fundraising campaigns: our ultimate guide
Review our new member welcome guide
Give Lively 101: A crash course
Link to any fundraising/event page from call-to-action button on website
Learn our minimum and maximum transaction amounts
Learn how strongly we believe in data privacy and security
Learn how donation disbursement works
Learn about the User Portal
Learn about Plaid
Learn about livestreaming virtual events
Issue a full or partial refund for a donation
Integrate with Double the Donation
Integrate our platform with Salesforce
Integrate our platform with Paypal, or disconnect from it
Install or upgrade the Give Lively for Salesforce application
Host amazing virtual fundraising events: our ultimate guide
Grasp the difference between the Core Profile and Campaign Pages
Grant Salesforce login access to Give Lively support
View and configure settings for Give Lively's Salesforce integration
Find links to fundraising Campaign Pages
Export donor data from Stripe
Exempt Give Lively data syncing from Salesforce duplicate rules
Ensure fundraising page social sharing image appears on Facebook
Learn the enhancements included in Give Lively’s Salesforce app
Enable and disable digital wallets
Download donor data from Nonprofit Admin Portal
Download contact information for peer-to-peer supporters
Design successful Campaign Pages: our ultimate guide
Decipher the CSV file of reconciled data updates
Create discounted or complimentary event tickets
Create, activate and manage a Stripe account (required to use Give Lively tech)
Contact our Member Support team
Connect Give Lively to Salesforce with a different user
Close or cancel an Event Ticketing page
Close a fundraising Campaign Page
Change the default donation frequency
Cancel or update a donor’s monthly donation or subscription
Build an Event Ticketing page
Build a Campaign Page
Boost a Facebook post that links to a fundraising page
Be a peer-to-peer team leader: best practices guide
Add or delete users of the Nonprofit Admin Portal
Add offline donations to Peer-to-Peer Fundraising pages
Add offline donations to Campaign Page totals
Add ability to make private/anonymous donations
Understand the third-party fees on donations through Give Lively
Integrate our platform with Paypal, or disconnect from it
Enable and disable digital wallets
Create, activate and manage a Stripe account (required to use Give Lively tech)
Learn about ACH/bank payments via Stripe Financial Connections
Understand the statuses associated with donor payment disputes
Learn about payment disputes and how to manage them
Learn how to use the new Line Item (All) report
Map Salesforce fields to Line Items (All) CSV columns
Explore the donor data available for member nonprofits
Map downloadable CSV donor data columns to Line Items (All) report
Deactivate your Give Lively account and membership
Understand Give Lively's different generations of payment forms
Prepare for GivingTuesday with our step-by-step guide, the GivingTuesday Toolkit
Understand how donors can cover third-party transaction fees
Learn how Stripe processes and displays voluntary contributions
Learn about “pay free forward” voluntary contributions
Configure campaign mapping in Give Lively's Salesforce integration
Make the most of employer matching gifts: our ultimate guide
Use Nonprofit Success Pack (NPSP) Recurring Donations in Give Lively’s Salesforce app
Test a Salesforce integration
Exempt Give Lively data syncing from Salesforce validation rules
Send a customized thank-you message to donors and ticket purchasers
Understand how Give Lively uses UTC for donation receipt times and dates
Assign general accounting units (GAUs) to Give Lively donations automatically
Don't do the following on behalf of donors and fundraisers
Understand Charity Navigator’s Giving Basket donations and data reports
Enable campaign hierarchy in Give Lively’s Salesforce integration
View a walkthrough of a Team Fundraising page
Use UTM codes to track fundraising campaigns
Use merge tags to personalize automated "thank you" emails to donors
Use Give Lively technology to fundraise during virtual events
Use embeddable widgets to collect donations on your website
Use a “Donate” button on Facebook
Update your PayPal integration on Give Lively
Understand which browsers work best with Give Lively fundraising pages
Understand what donor data Give Lively captures and where
Understand what a Text-to-Donate short code is
Understand the third-party fees on donations through Give Lively
Understand how a fiscal sponsor and sponsored organizations can use Give Lively technology
Troubleshoot the Nonprofit Admin Portal
Troubleshoot donations made via ACH/direct debit
Troubleshoot donation form errors
Trigger a test donation on a Give Lively page
Make the most of Text-to-Donate: our ultimate guide
Test a Salesforce integration (for Salesforce consultants)
Set up your Core Profile
Set up the Peer-to-Peer Leaderboard
Set up Text-to-Donate
Set up Team Fundraising
Set up notifications for every donation
Set up Live Display
Set up and use Peer-to-Peer Fundraising
Set or modify a goal for a Campaign Page
Send campaign page link with donation information already filled out
See our Salesforce integration logic and fields
Prepare for Salesforce integration set-up
Understand the “Fundraising pages disabled” warning messages
Protect against credit card testing
Create successful Peer-Based Fundraising campaigns: our ultimate guide
Review our new member welcome guide
Give Lively 101: A crash course
Link to any fundraising/event page from call-to-action button on website
Learn our minimum and maximum transaction amounts
Learn how strongly we believe in data privacy and security
Learn how donation disbursement works
Learn about the User Portal
Learn about Plaid
Learn about livestreaming virtual events
Issue a full or partial refund for a donation
Integrate with Double the Donation
Integrate our platform with Salesforce
Integrate our platform with Paypal, or disconnect from it
Install or upgrade the Give Lively for Salesforce application
Host amazing virtual fundraising events: our ultimate guide
Grasp the difference between the Core Profile and Campaign Pages
Grant Salesforce login access to Give Lively support
View and configure settings for Give Lively's Salesforce integration
Find links to fundraising Campaign Pages
Export donor data from Stripe
Exempt Give Lively data syncing from Salesforce duplicate rules
Ensure fundraising page social sharing image appears on Facebook
Learn the enhancements included in Give Lively’s Salesforce app
Enable and disable digital wallets
Download donor data from Nonprofit Admin Portal
Download contact information for peer-to-peer supporters
Design successful Campaign Pages: our ultimate guide
Decipher the CSV file of reconciled data updates
Create discounted or complimentary event tickets
Create, activate and manage a Stripe account (required to use Give Lively tech)
Contact our Member Support team
Connect Give Lively to Salesforce with a different user
Close or cancel an Event Ticketing page
Close a fundraising Campaign Page
Change the default donation frequency
Cancel or update a donor’s monthly donation or subscription
Build an Event Ticketing page
Build a Campaign Page
Boost a Facebook post that links to a fundraising page
Be a peer-to-peer team leader: best practices guide
Add or delete users of the Nonprofit Admin Portal
Add offline donations to Peer-to-Peer Fundraising pages
Add offline donations to Campaign Page totals
Add ability to make private/anonymous donations
