Explore our features
Our fundraising tech has been in regular development since 2015, propelled by direct collaboration with our nonprofit members. Here’s what makes our solutions special:
Platform-Wide Features
- Fully rounded and integrated platform of multiple fundraising products and solutions.
Flexibility
- Unlimited use of each product
- Custom donation amounts on all forms
- Offline donations easily accepted
- Recurring donation options for monthly sustainers
- Donors able to cover most payment processor fees
- Donors able to give anonymously or dedicate their gifts (in honor or memory of someone)
- User Portal through which donors can directly and securely view donation history and receipts, and manage recurring donations
- Tailorable thank-you notes specific to each campaign/event
- Data served using end-to-end encryption and SSL protected pages
- Data stored on encrypted databases, only when necessary and for as long as required
- Underpinned by industry-leading service partners that ensure continuous operations, support and security
- PCI Level 1 Compliance via multiple partners
Data & Analytics
- Unlimited access to real-time donor data and on-demand data exports
- Donation tracking using Referrer URL and utm_source
Design
- Streamlined donor-first design, built by and for donors
- Responsive layout for mobile, tablet and desktop
- Customizable branding — using your logo, colors, images, video and text
- Easy (one-step) social/email/SMS sharing
Support
- Live chat and email support with average 24-hour turnaround
- Comprehensive online ‘Resource Hub’ help center
- Streamlined customer support with the Give Lively Bot helping collect initial information so that live Give Lively agents can provide quick, individualized service as soon as they’re available
Payments
- Transparent payment processor fees — we charge $0 and show all payment processor fees
- Stripe payment processor powers donation intake and disbursement (and is the first point of support for any payment processing issues)
- Low minimum and high maximum donation limits
- All major credit cards accepted
- ACH/bank transfers encouraged (from U.S. banks, using Plaid and Stripe Financial Connections as speedy and secure authorization services)
- Optimized for digital wallets (Apple Pay, Google Pay)
- Tax receipts automatically emailed to donors
- Funds disbursed within 2 business days for cards, 7 business days by bank
- Donors able to make voluntary contributions to Give Lively
Systems & Integrations
- Anytime access to Nonprofit Admin Portal for back-end management and donor data
- Self-manage (add and delete) unlimited Nonprofit Admin Portal users
- Integration with Salesforce’s Nonprofit Success Pack
- Integration with Double the Donation’s corporate matching platform
Digital Fundraising Features
Flexibility
- Unlimited campaign pages, widgets and text codes
- Two types of easy-to-embed Donation Widgets (for custom-built, Wix, SquareSpace and Wordpress sites and more)
- Custom default donation amounts, including one open field
- Automated custom thank-you/receipt emails with personalizing merge tags
Payments
Solution Benefits
- Livestreaming capability with YouTube/Vimeo
- Campaign Page look and feel instantly adopted by embeddable Donation Widget
- All are designed for use with Live Display
- Event Ticketing, Peer-to-Peer Fundraising and Team Fundraising pages easily associated with Campaign Pages
- Campaign Pages and Donation Widgets organically lead supporters to create individual and team peer-to-peer fundraising pages.
Design
- Embedded videos positioned prominently for livestreamed virtual events
Pages and widgets can include:
- a nearly real-time donation tracking thermometer
- donor roll of recent contributors
- enhanced donation impact storytelling
- seamless ways for supporters to create individual and team Peer-Based Fundraising pages
Text-to-Donate provides:
- custom text codes as short as three characters
- text codes don’t expire
- unlimited use of 44321 short code (only on U.S. phone carriers) at no cost to nonprofit
- secure web page link sent to donors
- broad applicability (social media, website, promotional video, live display, print materials, out-of-home advertising, livestreaming, blog articles etc.)
Event Fundraising Features
Flexibility
- Unlimited event pages and text codes
- Custom ticket tiers, including sponsorship and advertising
- Custom ticket quantities, sale availability period and pricing (including complimentary and discounted)
- Donations possible on top of or in lieu of ticket sales
- Custom tax-deductible amounts set for each ticket price
- Plug-and-play, web-based, nearly real-time donation tracking thermometer optimized for full-screen projector screens, TVs or on-screen sharing at real and virtual events
Payments
Solution Benefits
- Livestreaming capability with YouTube/Vimeo
- Display dollars raised at events on Campaign Pages and Live Display
- Live Display showcases Text-to-Donate short code & text code
- Event Ticketing fundraising pages easily connect to Campaign Pages
Design
- Upload your own brand assets, including images, video and text
- Optimized for Google Search
Event Ticketing pages can include:
- one-step “Add to Calendar” capability
- location (and directions) set via Google Maps
- option to set virtual event links to public or private
Live Display pages can include:
- nearly real-time, self-updating donation tracking thermometer
- anonymity for donors
Text-to-Donate provides:
- custom text codes as short as three characters
- text codes don’t expire
- unlimited use of 44321 short code (only on U.S. phone carriers) at no cost to nonprofit
- secure web page link sent to donors
- broad applicability (social media, website, promotional video, live display, print materials, out-of-home advertising, livestreaming, blog articles etc.)
Peer-Based Fundraising
Flexibility
- Unlimited fundraiser/donor/team participation
- Adaptable to all types of peer-based campaigns
- Custom fundraising goals set by each fundraiser/team
- Personalized messages from fundraisers, including when social sharing
- Managed entirely by fundraisers - just share a peer-based fundraising link
Solution Benefits
- Livestreaming capability with YouTube/Vimeo
- Dollars raised can display on progress meters on Campaign Pages and Live Displays
- Leaderboard embeddable on other pages
- Peer-Based Fundraising can be enabled or disabled in one click on Campaign Pages and Donation Widget
Design
- Customized individual fundraising pages and team pages with profile picture, team logo, video and personalized notes
- Nearly real-time, self-updating donation tracking thermometer
- Ranked leaderboard for friendly competition
- Fundraisers can create peer-to-peer pages right from leaderboard
- All funds raised automatically roll up to from individual to team totals and team totals to campaign totals
