Meet: Amy Truong, Give Lively Relationship Manager
From time to time we will profile members of the Give Lively team, revealing more about who we are, what we do and how we fit into a mix of dedicated and dynamic engineers, creatives, strategists and advocates helping nonprofits do more with digital fundraising tools.
Like the person who is the focus of this week’s profile, the full Give Lively team is passionate about using tech for social good and providing a better fundraising experience to nonprofits and donors.
What do you do at Give Lively?
I’m the relationship manager at Give Lively and I’ve been in this role for almost a year! I build and maintain relationships with our nonprofit members and partners. We give our member nonprofits personalized advice to best leverage our platform to meet their fundraising goals, build rapport, provide quick responses to their questions, concerns and inquiries and identify ways to improve our offerings.
What does a day in your life at Give Lively look like?
The day typically starts with a meeting of our (small) business development team. We catch up on the prior day’s events and discuss any questions or tasks for the day. We usually review, approve or follow up on membership applications and check the customer support ticket queue as well. Depending on the day, we may also have prospect demos and/or new member webinars. We often have a few meetings with member nonprofits to receive feedback, answer questions or provide customized support or advice about an upcoming event or campaign. Finally, we make time for meetings with the marketing and customer support teams, as well as other teams, to discuss projects that we’re working on together.
What do you like to do outside of Give Lively?
I love hiking, the beach, working out, reading, creating AI art, reading tarot cards, astrology and traveling!
What excites you about Give Lively?
First, our mission and values: “We support values that inspire nonprofits to tackle tough challenges” such as gender equality, LGBTQ+ rights, racial and social justice and more. This is so important to me and how we can help make the world a better place. It’s important that nonprofits should not have to spend money to make money to fulfill their missions. I also love working toward this with an amazing group of passionate and hardworking people.