This FAQ addresses Give Lively’s role in processing donations through Charity Navigator’s Giving Basket and may not apply to all Give Lively members.
When your payment has been fully processed, Give Lively emails you a receipt detailing your donation(s), because we power the Giving Basket. This receipt, which can be used for tax purposes, is confirmation that your donations have been directed to the nonprofits you support.
However, it can take between a few minutes and a week for the email receipt to be sent, depending on the payment method you use.
IMPORTANT NOTE: The “Giving Basket donation” notation on credit card, PayPal and bank statements does not signify that your donation was retained by Charity Navigator or Give Lively. The details on your email receipt will make clear that the funds you donated have indeed been directed to the nonprofit(s) you support.
Even after your donated funds have been fully processed, it may still take time for the nonprofit(s) to receive your contribution. Learn more about when the nonprofit will receive donations made through the Giving Basket.