Donor resources & tools

What is the Give Lively Foundation?

What is the best way to donate — bank versus credit card?

What if I'm having problems making a donation?

Why am I not able to donate to some nonprofit organizations?

How do ACH/bank payments work via Stripe Financial Connections?

What is Plaid?

What if I can't find my bank in Plaid to donate via ACH/direct debit?

What if I don't see my direct debit donation in my bank statement?

What is the payment transaction fee and why should I cover it?

How much of my donation does a nonprofit receive?

Are donations made through Give Lively tax deductible?

Does Give Lively support giving from international donors?

What are the fees for international donors?

Why give voluntary donor tips to Give Lively?

How can I get a refund for my donation?

How can I make my donation anonymous to the public?

Can I make my donation in honor/memory of someone?

What and where is the Give Lively User Portal?

How do I manage payment methods in the Give Lively User Portal?

How do I view my donation history and receipts in the Give Lively User Portal?

How do I manage recurring payments in the Give Lively User Portal?

How do I change a recurring donation to a one-time contribution?

How do I delete a saved payment method?

How do I find and understand my annual summary of donations?

What does Give Lively do with my contact information and other personal data?

What security precautions are taken to protect my credit card information?

How do I manage Peer-to-Peer Fundraising pages through the User Portal?

How do I reallocate unfulfillable donations in the Give Lively User Portal?

Why is my Give Lively donation receipt showing inaccurate times and dates?

Did I just get a fake check from the Give Lively Foundation?

Small Token has been retired

How can I contact Give Lively?