What if I lose the claim code to access the Giving Basket donor data portal?

This FAQ addresses Give Lively’s role in processing donations through Charity Navigator’s Giving Basket and may not apply to all Give Lively members.

Until you register for access to Giving Basket donor data, you will receive a claim code with every lump-sum check mailed to you. It will be the same claim code for six months from the time the first check is sent. After every six-month period, that code will expire and a new code will be issued. You will stop receiving codes once you have registered and you will not need to remember it; once you use your claim code, you can forget it. 

If you are unable to log in and access Giving Basket donor data, contact Give Lively support.

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