Our Support Team responds to support tickets and is available every business day via live chat from 9 a.m. - 7 p.m. ET and via email from 8 a.m. - 8 p.m. ET.

We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.

To address questions and concerns that may arise relating to Give Lively’s Salesforce app, the Give Lively support team may ask you to grant temporary login access to your Salesforce org. Here’s how.

Learn about Julicia Roper, Technical Support Specialist at Give Lively.

Learn about Kirsten Bledsoe, Customer Support Lead at Give Lively

Learn how we support our members.

Get inspired by the work these organizations do to ensure safe migration and support refugees.

In light of the team’s success, Give Lively is lowering our target response time from four hours to two hours, during normal operating hours.

Boo! Give Lively is fiendishly pleased with the launch of a new specialized subsidiary.

Learn about Roderick Sang-Estevez, Senior Support Specialist at Give Lively.

Learn what payment methods international donors can use to donate.

Learn about Jamal Ferrell, Senior Customer Support Specialist at Give Lively.

Learn how an education nonprofit is building a dedicated donor community.

Learn about how Give Lively can help your organization hit fundraising goals.

For the third year in a row, Point of Pride has raised significant funds through Give Lively in support of transgender health.

In honor of National Youth Sports Week, learn about some Give Lively member nonprofits supported this year by Athletes Unlimited athletes!

Let’s make caring for the planet an essential part of the holiday season. Here are some helpful tips!

Learn how to get support from Give Lively.

Campaign Pages selected in honor of Trans Day of Visibility to inspire you to build your own (if you’re a nonprofit)… and donate to great causes!

Learn about how to get the support you need from Give Lively.

These nonprofits celebrate the experiences of autistic people, strive to deepen public understanding and advocate for a more inclusive world.

How much does Give Lively cost? Spoiler: Give Lively is free for nonprofits. That’s our price. Read about what free means and how we compare to other fundraising platforms.

Administrations change, but our values and support of the LGBTQ+ community are unwavering.

After tragedy, a family builds a support network for young people with type 1 diabetes.

We are inspired by the work these three nonprofits are doing to support teachers across the country.

Learn about the integrations Give Lively supports, including Salesforce.

Give Lively supports Apple Pay, Google Pay and Venmo in certain situations.

As a company and as individual employees, we support all people and the health of our one and only planet.

We do everything in our power to support fundraising tech that provides a successful and seamless fundraising experience throughout the year.

Get inspired by the work these organizations do to support the development and maintenance of public spaces and help people leave slums.

Get inspired by the work these organizations do to support the development and maintenance of public spaces and help people leave slums.

We are inspired by the work these four nonprofits are doing for people with autism and their loved ones.

Need help with Give Lively’s Salesforce integration? You’ve come to the right place! Salesforce support is primarily handled via email instead of chat.

Donors who support nonprofits through digital fundraising technology powered by Give Lively can review and manage their donations through the Give Lively User Portal.

By nurturing donors of all types and means, you will ensure your nonprofit has a broad support system and the funding to continue your crucial work.

At Give Lively, we believe that #BlackLivesMatter and we support the ongoing struggles in cities and towns across America to seek positive change and redress deep imbalances.

Team Fundraising provides a way for groups of people with shared values to make collective appeals to the generosity of others, all in support of your nonprofit.

At a time of rising anti-Asian rhetoric and attacks, we at Give Lively stand in solidarity with the Asian American community and those who support it.

Stop treating donors like ATMs. Register for our free webinar to learn how to shift from transactional fundraising to a high-trust model that builds lasting relationships and sustainable support for your mission.

Not sure if Salesforce is right for your nonprofit? This free guide covers costs, common mistakes, setup steps, and how to connect your fundraising tools from day one.