There is a $1 minimum and a $100,000 maximum donation allowed on our platform. These are fixed limits that apply to the entire platform. Automatic messages will advise donors if their intended contributions are outside this range.

Within these system-wide limits, nonprofits can pre-set custom donation amounts (in addition to an open field in which donors can enter any amount in the allowed range) for all Core Profiles, Campaign Pages, Event Tickets and Donation Widgets (see bullet 4).

For ACH/bank donations

Unfortunately, there are also limits to ACH/bank payments. Donors attempting a payment in excess of a limit will receive an error message.

ACH transactions are handled by two different services, depending on which generation payment form is used. While the donor is guided through a very similar giving experience, the first-generation form uses Plaid and the second-generation form relies on Stripe Financial Connections.

With Plaid

• There is a cap of $2,000 per ACH transaction.
• Your nonprofit can't take in more than $6,000 per day in ACH donations or $10,000 per week (measured from Monday through Sunday).

With Stripe Financial Connection

There is a starting cap of $10,000 per week in ACH transactions per nonprofit. Weekly limits are calculated by Stripe based on several criteria specific to the nonprofit. They are designed to increase as nonprofits scale up.

With both Plaid and Stripe Financial Connections, nonprofits should contact Stripe Support immediately about larger donations to review limits and request increases.