Use merge tags to personalize automated "thank you" emails to donors
You can use merge tags to personalize automated thank-you emails to donors throughout our platform.
Before You Get Started
The following merge tags can be used in both the subject line and the body of the email:
*|FNAME|* (this is the donor's first name)
*|LNAME|* (this is the donor's first name)
*|DONATION_AMOUNT|* (this is how much was donated)
*|DONATION_DATE|* (this is the date of the donation)
*|DONATION_TIME|* (this is the time of the donation)
An example of an automated thank-you email sent using merge tags in the subject line is:
*|FNAME|*, thank you for your *|DONATION_AMOUNT|* gift!
It will appear as:
Alex, thank you for your $50 gift!
Keep in mind that every thank-you email sent by Give Lively also includes tax receipt information that is automatically populated with the donor’s first and last name, donation date, amount, and time.
Note that thank-you messages/receipts are automatically sent to every donor. Nonprofits cannot opt out of this feature. At present, thank-you messages/receipts can only be reissued by Give Lively’s Member Support Team.
Example of a thank-you message: