Your one-stop shop for using Give Lively technology.
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Learn what donor data is available for member nonprofits taking part in the “Line Items (All)” donor data. This includes an explanation of updated column headers and additional new data in the Line Items (All) on-screen report and downloadable CSV, as well corresponding Mapped Fields in Salesforce.
Following Give Lively typography standards ensures brand consistency everywhere Give Lively is present, both internally and externally.
The “Line Items (All)” report provides all the donor data you are familiar with… plus a whole lot more.
Learn what donor data is available for member nonprofits.
Become familiar with the updated column headers and additional new data in the Line Items (All) on-screen report and downloadable CSV.
Become familiar with the corresponding Mapped Fields in Salesforce as they relate to the updated column headers and additional data in the Line Items (All) report.
Our commitment to nonprofits goes beyond their fundraising efforts. Our platform is for nonprofits that make the world a better place by elevating marginalized voices, striving to meet the needs of the underserved, imagining a safer future for their communities and advocating for equality. We personally review every membership application to ensure each nonprofit member aligns with our values.
A workaround available for nonprofits who need donation data from before they set up a zap.
Learn what information is available in the Giving Basket donor data.
Become familiar with the expanded view of on-screen data reports.
Understand how Give Lively uses UTC for donation receipt times and dates
There is a growing body of evidence that trees "talk." April is Earth Month. Now's a good time to approach trees with open arms, heightened senses and new respect.
Learn why Give Lively uses UTC for Giving Basket donation receipt times and dates.
Learn about Stripe and why it is needed.
The Give Lively membership application process is easy to complete. You will only need a few minutes, provided you have a few essential details right at hand.
We are proud to share our new and expanded Give Lively values.
Learn how to get support from Give Lively.
Learn about how to get the support you need from Give Lively.
Learn how you can access your Giving Basket donor data through the secure portal powered by Give Lively.
Learn how to add custom questions for donors during the checkout process.
Learn how to view up to three years of your donation history and receipts, and access your annual tax summary in the Give Lively User Portal.
We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.
Learn about whether Giving Basket donors can give anonymously and whether they are truly anonymous.
Learn about Mary Henneberry, Financial Operations Manager at Give Lively.
Learn about the two JSON endpoints that power our integration with Zapier.
Stripe is an industry-leading payment processor trusted by over 100,000 companies and nonprofits. To use Give Lively technology for fundraising, you must have an activated Stripe account connected to Give Lively. A fully effective account is also enabled for ACH (bank) transfers and has applied for Stripe’s nonprofit discount. Learn how to set it up.
Everything you need to know about the fees and payment methods associated with use of Give Lively technology. We don't charge you anything, but third-party processors do.
Administrations change, but our values and support of the LGBTQ+ community are unwavering.
Learn what IRS databases we reference for nonprofit data.
The editorial guide outlines the style to be followed in drafting, editing and reproducing written material by and about Give Lively. We ask that it be used to ensure brand consistency everywhere Give Lively is present, both internally and externally.
Give Lively values all people and the health of our one and only planet. This is expressed most emphatically in our publicly stated progressive values against which we review every membership application to ensure nonprofit alignment. But we also abide by these values internally, encouraging and supporting our team’s efforts to rally around ideas that demonstrate our beliefs and commitments.
Learn about Roderick Sang-Estevez, Senior Support Specialist at Give Lively.
Learn why the times and dates seem inaccurate on your Giving Basket donation receipt.
Learn how to use NPSP Recurring Donations in Give Lively’s Salesforce app
Review Give Lively's Master Service Agreement, the terms that govern use of our free nonprofit fundraising platform.
Text-to-Donate powers easy mobile giving through text codes. Learn how to set up a custom text code and start receiving donations via SMS (only on U.S phone carriers).
Learn about eligibility for Give Lively membership.
Learn why your Give Lively donation receipt might seem to be showing inaccurate times and dates.
When enabled, Salesforce’s built-in duplicate prevention features can interfere with Give Lively’s ability to sync donations and contacts. Learn how to add a rule to exempt Give Lively from the duplicate rules, something we recommend.
Learn about how to maximize Text-to-Donate.