Everything you need to know about the fees and payment methods associated with use of Give Lively technology. We don't charge you anything, but third-party processors do.

Did you set up a test event page that you no longer need? Has your event already passed? Whatever the case, here's what to do when you're done with an Event Ticketing page.

Learn what information is available in the Giving Basket donor data.

Understand how Give Lively uses UTC for donation receipt times and dates

Learn why Give Lively uses UTC for Giving Basket donation receipt times and dates.

Learn what donor data is available for member nonprofits.

Learn about Stripe and why it is needed.

Learn what donor data is available for member nonprofits taking part in the “Line Items (All)” donor data beta. This includes an explanation of updated column headers and additional new data in the Line Items (All) on-screen report and downloadable CSV, as well corresponding Mapped Fields in Salesforce.

You can integrate PayPal with our platform, but only as an optional, additional donation-processing method. If you choose not to accept PayPal any longer, you can easily disconnect from it too.

Become familiar with the expanded view of on-screen data reports.

Learn how secure Giving Basket transactions are.

Learn how to get support from Give Lively.

Learn how you can access your Giving Basket donor data through the secure portal powered by Give Lively.

Learn about how to get the support you need from Give Lively.

Learn how to view up to three years of your donation history and receipts, and access your annual tax summary in the Give Lively User Portal.

We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.

Learn how to add custom questions for donors during the checkout process.

Learn about whether Giving Basket donors can give anonymously and whether they are truly anonymous.

Learn about the variety of payment methods for donors with Give Lively.

Learn about the two JSON endpoints that power our integration with Zapier.

Join us in honoring nonprofits working to ensure access to music programs, regardless of financial means.

Learn what IRS databases we reference for nonprofit data.

In the event of an unfulfillable Giving Basket donation, donors have the ability to reallocate it to a new eligible nonprofit.

Learn how to use NPSP Recurring Donations in Give Lively’s Salesforce app

Donors are now able to reallocate unfulfillable Giving Basket donations through a tool in the User Portal.

Learn why your Give Lively donation receipt might seem to be showing inaccurate times and dates.

Text-to-Donate powers easy mobile giving through text codes. Learn how to set up a custom text code and start receiving donations via SMS (only on U.S phone carriers).

Learn about how to maximize Text-to-Donate.

When enabled, Salesforce’s built-in duplicate prevention features can interfere with Give Lively’s ability to sync donations and contacts. Learn how to add a rule to exempt Give Lively from the duplicate rules, something we recommend.

Learn why the times and dates seem inaccurate on your Giving Basket donation receipt.

Learn about eligibility for Give Lively membership.

Are you interested in early access to our new Zapier integration in exchange for feedback about it? Let us know!

How long it takes for donations to journey through the Give Lively platform and what costs are involved. (We don't charge anything, but third-party processors do.)

We’re a tech company reimagining the future of digital fundraising for nonprofits – powerful, practical and free.

Are you interested in early access to our new custom questions model in exchange for feedback about it? Let us know!

Give Lively products facilitate fundraising during virtual events, campaigns and appeals. They can accommodate livestreaming, which is especially effective in conjunction with Donation Widgets, Live Display, Text-to-Donate and Peer-to-Peer Fundraising.

Venmo is a mobile app for payments and other money transfers. It can appear as a payment method on Give Lively for eligible users and devices.

Donors can select the beneficiaries of unfulfillable Giving Basket donations through a reallocation tool in the User Portal.