Your one-stop shop for using Give Lively technology.
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Learn which payment method maximizes the amount your nonprofit gets.
Learn what donor data is available for member nonprofits.
When enabled, Salesforce’s built-in duplicate prevention features can interfere with Give Lively’s ability to sync donations and contacts. Learn how to add a rule to exempt Give Lively from the duplicate rules, something we recommend.
Learn what donor data is available for member nonprofits taking part in the “Line Items (All)” donor data. This includes an explanation of updated column headers and additional new data in the Line Items (All) on-screen report and downloadable CSV, as well corresponding Mapped Fields in Salesforce.
There's always lots of good happening at Give Lively. The new and best way to learn what it is: the Updates page!
Learn what information is available in the Giving Basket donor data.
Become familiar with the expanded view of on-screen data reports.
Understand how Give Lively uses UTC for donation receipt times and dates
Give Lively welcomes optional tips (not tax-deductible) from donors as a way to further extend the reach and capacity of our free products and services.
In this guide, we review Text-to-Donate best practices and examples of how it can be implemented as a vital part of a fundraising strategy.
Learn why Give Lively uses UTC for Giving Basket donation receipt times and dates.
A quick way to deal with the problem of your social sharing image not appearing when you share a link to a fundraising page on Facebook.
Team Fundraising provides a way for groups of people with shared values to make collective appeals to the generosity of others, all in support of your nonprofit.
The blog is an easy way to learn about Give Lively’s latest doings, discover the work of incredible and innovative nonprofits and quickly navigate to other Give Lively resources.
Learn about Stripe and why it is needed.
This new model for adding custom questions to the checkout process is a significant expansion of the existing questions functionality.
The “Line Items (All)” report provides all the donor data you are familiar with… plus a whole lot more.
On your Core Profile and any Campaign Page, you can easily add (or remove) a way for people to dedicate a donation by giving in honor or in memory of someone.
Our Event Ticketing technology does not allow for discount or promo codes right now, but there's a way to work around this if you plan to offer reduced prices or comps to a large number of attendees or to receive a high volume of offline sales.
A workaround available for nonprofits who need donation data from before they set up a zap.
Campaign Pages selected in honor of Black History Month to inspire you to build your own (if you’re a nonprofit)… and donate to great causes!
Learn how to send a customized thank-you message to donors and ticket purchasers.
Learn how to get support from Give Lively.
Give Lively, working through Stripe, our primary payment processor, offers a comprehensive but simplified way of processing donations made directly from a bank account, whether it is a checking, savings or money market account. The tool is called Financial Connections.
Learn about how to get the support you need from Give Lively.
Learn how you can access your Giving Basket donor data through the secure portal powered by Give Lively.
We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.
Learn how to view up to three years of your donation history and receipts, and access your annual tax summary in the Give Lively User Portal.
Learn how to add custom questions for donors during the checkout process.
Give Lively products facilitate fundraising during virtual events, campaigns and appeals. They can accommodate livestreaming, which is especially effective in conjunction with Donation Widgets, Live Display, Text-to-Donate and Peer-to-Peer Fundraising.
Learn about whether Giving Basket donors can give anonymously and whether they are truly anonymous.
Learn about the two JSON endpoints that power our integration with Zapier.
Learn about how and why Give Lively is free for nonprofits.
Did you know that, in most cases, the more complete a fundraising page, the more likely it is that donors will give? We’ve got data, resources and advice about a trio of key elements that should always be present.
Want to link a “Donate” button on Facebook to a website outside of Facebook? It used to be an effective way to call attention to your campaigns. Then, in early 2019, Facebook changed its policy on this and it is no longer possible. Learn more about what it means and why.
Everything you need to know about the fees and payment methods associated with use of Give Lively technology. We don't charge you anything, but third-party processors do.
Learn what IRS databases we reference for nonprofit data.
Learn how to use NPSP Recurring Donations in Give Lively’s Salesforce app
We do not charge nonprofits for use of our fundraising platform — no setup fees, no platform fees, no membership or subscription fees, no annual or monthly fees, no hidden Give Lively fees.