Learn about how to maximize Text-to-Donate.

Learn how to get support from Give Lively.

A highly engaged board doesn't just govern; they actively fundraise, advocate and lend credibility to your cause.

Learn about how to get the support you need from Give Lively.

We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.

Learn what IRS databases we reference for nonprofit data.

In this guide, we review Text-to-Donate best practices and examples of how it can be implemented as a vital part of a fundraising strategy.

The new design structure is more straightforward for donors to navigate (including people with visual/other impairments) and flexible for nonprofits to build.

The editorial guide outlines the style to be followed in drafting, editing and reproducing written material by and about Give Lively. We ask that it be used to ensure brand consistency everywhere Give Lively is present, both internally and externally.

Learn what information is available in the Giving Basket donor data.

Become familiar with the expanded view of on-screen data reports.

Understand how Give Lively uses UTC for donation receipt times and dates

Learn why Give Lively uses UTC for Giving Basket donation receipt times and dates.

Learn what donor data is available for member nonprofits.

Learn about Stripe and why it is needed.

Learn what donor data is available for member nonprofits taking part in the “Line Items (All)” donor data. This includes an explanation of updated column headers and additional new data in the Line Items (All) on-screen report and downloadable CSV, as well corresponding Mapped Fields in Salesforce.

Let’s make caring for the planet an essential part of the holiday season. Here are some helpful tips!

Learn how you can access your Giving Basket donor data through the secure portal powered by Give Lively.

Learn how to add custom questions for donors during the checkout process.

Learn how to view up to three years of your donation history and receipts, and access your annual tax summary in the Give Lively User Portal.

Learn about whether Giving Basket donors can give anonymously and whether they are truly anonymous.

Learn about the two JSON endpoints that power our integration with Zapier.

A review of the important ways you can refine your campaign and call-to-action language for GivingTuesday and beyond.

Everything you need to know about the fees and payment methods associated with use of Give Lively technology. We don't charge you anything, but third-party processors do.

Give Lively products facilitate fundraising during virtual events, campaigns and appeals. We’ve pulled together a thorough list of useful tips and best practices about (1) using Give Lively products during virtual events and (2) livestreaming and virtual events in general.

Did you know that, in most cases, the more complete a fundraising page, the more likely it is that donors will give? We’ve got data, resources and advice about a trio of key elements that should always be present.

The rollout of California’s Assembly Bill 488 has been difficult and alarming for many nonprofits… and us too.

We moved the navigation bar in the Nonprofit Admin Portal from the top to the left.

Learn how to use NPSP Recurring Donations in Give Lively’s Salesforce app

Learn why the times and dates seem inaccurate on your Giving Basket donation receipt.

Learn about eligibility for Give Lively membership.

When enabled, Salesforce’s built-in duplicate prevention features can interfere with Give Lively’s ability to sync donations and contacts. Learn how to add a rule to exempt Give Lively from the duplicate rules, something we recommend.

How donors can access their 2023 tax summaries.

What you need to know to help donors access their 2024 tax summary.

Learn why your Give Lively donation receipt might seem to be showing inaccurate times and dates.

Are you interested in early access to our new Zapier integration in exchange for feedback about it? Let us know!