Our Support Team responds to support tickets and is available every business day via live chat from 9 a.m. - 7 p.m. ET and via email from 8 a.m. - 8 p.m. ET.

Our hearts go out to the people and communities affected by the fires in Los Angeles, California.

Team Fundraising provides a way for groups of people with shared values to make collective appeals to the generosity of others, all in support of your nonprofit.

We are inspired by the work that these six nonprofits are doing for Native Americans.

Donor-advised funds (DAFs) offer nonprofits a welcome new revenue stream at a time of fundraising upheaval.

Answers to common questions about giving from outside the United States through the Give Lively platform.

After tragedy, a family builds a support network for young people with type 1 diabetes.

Maximize revenue by prioritizing major gifts, corporate matching, capital campaigns and scalable, relationship-driven fundraising strategies.

Learn how to connect a free API integration user with Give Lively’s Salesforce app.

Learn how Stripe processes and displays tips to Give Lively made through Give Lively donation forms.

Following Give Lively typography standards ensures brand consistency everywhere Give Lively is present, both internally and externally.

A full example of a Team Fundraising page showing and explaining all of its elements.

Give Lively products facilitate fundraising during virtual events, campaigns and appeals. We’ve pulled together a thorough list of useful tips and best practices about (1) using Give Lively products during virtual events and (2) livestreaming and virtual events in general.

A highly engaged board doesn't just govern; they actively fundraise, advocate and lend credibility to your cause.

How much does Give Lively cost? Spoiler: Give Lively is free for nonprofits. That’s our price. Read about what free means and how we compare to other fundraising platforms.

Learn how to add, change or delete payment methods for recurring donations in the Give Lively User Portal.

Learn about sharing campaigns on social media and email.

Jumping into GivingTuesday campaign preparation just now? Here are some last-minute considerations, with helpful examples.

Join us in recognizing these five nonprofits in honor of National Hispanic Heritage Month.

Learn why the times and dates seem inaccurate on your Giving Basket donation receipt.

Learn why your Give Lively donation receipt might seem to be showing inaccurate times and dates.

Peer-to-Peer Fundraising enables your supporters to create their own fundraising pages and raise money on your behalf. It helps nonprofits build engagement, connect with new donors, and raise more with less effort.

Learn about the level of social media skills you need to fundraise with Give Lively.

Learn how to get support from Give Lively.

Learn how to send a customized thank-you message to donors and ticket purchasers.

Learn about how to get the support you need from Give Lively.

Understand how Give Lively uses UTC for donation receipt times and dates

Learn why Give Lively uses UTC for Giving Basket donation receipt times and dates.

Understand how donors can elect to cover third-party transaction fees on donations made through Give Lively.

We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.

Learn how we support our members.

Event Ticketing pages let you host in-person and virtual fundraising events. You can use these pages to sell tickets and sponsorships for your events or use them for non-ticketed events. Learn how to set Event Ticketing up, including how to add basic event details, logos and images, information about tickets (categories and price tiers), additional donor information requests and thank you messages.

16 practical steps to identify and fix common accessibility gaps on websites and at in-person events

In light of the team’s success, Give Lively is lowering our target response time from four hours to two hours, during normal operating hours.

Learn about the third-party payment processing fee added to every transaction and how you can help nonprofits by covering that fee.

We updated our Terms of Use to add clarity about our donation disbursement practices, our refund policy and third-party fees.

It’s almost time for the Global Citizen Festival, organized by Global Citizen, a Give Lively member nonprofit. We'll be making a special announcement at it.

Learn about a half-dozen nonprofit organizations supporting the LGBTQ+ community all year round.

Did you set up a test event page that you no longer need? Has your event already passed? Whatever the case, here's what to do when you're done with an Event Ticketing page.