Our hearts go out to the people and communities affected by the fires in Los Angeles, California.

We are inspired by the work that these six nonprofits are doing for Native Americans.

Learn what information is available in the Giving Basket donor data.

Become familiar with the expanded view of on-screen data reports.

Understand how Give Lively uses UTC for donation receipt times and dates

Learn why Give Lively uses UTC for Giving Basket donation receipt times and dates.

Learn what donor data is available for member nonprofits.

Learn about Stripe and why it is needed.

Learn what donor data is available for member nonprofits taking part in the “Line Items (All)” donor data. This includes an explanation of updated column headers and additional new data in the Line Items (All) on-screen report and downloadable CSV, as well corresponding Mapped Fields in Salesforce.

Learn how to get support from Give Lively.

Learn about how to get the support you need from Give Lively.

Learn how you can access your Giving Basket donor data through the secure portal powered by Give Lively.

We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.

Learn how to view up to three years of your donation history and receipts, and access your annual tax summary in the Give Lively User Portal.

Learn how to add custom questions for donors during the checkout process.

Learn about whether Giving Basket donors can give anonymously and whether they are truly anonymous.

Learn about the two JSON endpoints that power our integration with Zapier.

Everything you need to know about the fees and payment methods associated with use of Give Lively technology. We don't charge you anything, but third-party processors do.

Learn what IRS databases we reference for nonprofit data.

Learn how to use NPSP Recurring Donations in Give Lively’s Salesforce app

Learn why your Give Lively donation receipt might seem to be showing inaccurate times and dates.

When enabled, Salesforce’s built-in duplicate prevention features can interfere with Give Lively’s ability to sync donations and contacts. Learn how to add a rule to exempt Give Lively from the duplicate rules, something we recommend.

Learn why the times and dates seem inaccurate on your Giving Basket donation receipt.

Learn about eligibility for Give Lively membership.

Learn about how to maximize Text-to-Donate.

Are you interested in early access to our new Zapier integration in exchange for feedback about it? Let us know!

Text-to-Donate powers easy mobile giving through text codes. Learn how to set up a custom text code and start receiving donations via SMS (only on U.S phone carriers).

Give Lively products facilitate fundraising during virtual events, campaigns and appeals. They can accommodate livestreaming, which is especially effective in conjunction with Donation Widgets, Live Display, Text-to-Donate and Peer-to-Peer Fundraising.

Are you interested in early access to our new custom questions model in exchange for feedback about it? Let us know!

Your Core Profile acts as the foundation for your fundraising efforts, no matter what Give Lively fundraising solutions or products you use. Many nonprofits even use the fundraising page associated with their Core Profile for year-round fundraising. Customizing your core profile is therefore a very important first step.

Venmo is a mobile app for payments and other money transfers. It can appear as a payment method on Give Lively for eligible users and devices.

The new design structure is more straightforward for donors to navigate (including people with visual/other impairments) and flexible for nonprofits to build.

This new model for adding custom questions to the checkout process is a significant expansion of the existing questions functionality.

Join us in recognizing these five nonprofits in honor of National Hispanic Heritage Month.

The “Line Items (All)” report provides all the donor data you are familiar with… plus a whole lot more.

“Dynamic” donation amounts create a more flexible and compelling giving experience, helping maximize contributions.

A 'short code' is a five-digit number used to send and receive text messages (with U.S. phone numbers on U.S. carrier networks only). It is a critical part of how Text-to-Donate works. Learn what Give Lively's dedicated short code is and how much it costs you (spoiler: nothing).

Learn how to send a customized thank-you message to donors and ticket purchasers.

Our Event Ticketing technology does not allow for discount or promo codes right now, but there's a way to work around this if you plan to offer reduced prices or comps to a large number of attendees or to receive a high volume of offline sales.