Learn how to add custom questions for donors during the checkout process.

For Salesforce integration users assigned to a custom profile that was created before October 2025,

This new model for adding custom questions to the checkout process is a significant expansion of the existing questions functionality.

Are you interested in early access to our new custom questions model in exchange for feedback about it? Let us know!

Learn what donor data is available for member nonprofits.

We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.

Your Core Profile acts as the foundation for your fundraising efforts, no matter what Give Lively fundraising solutions or products you use. Many nonprofits even use the fundraising page associated with their Core Profile for year-round fundraising. Customizing your core profile is therefore a very important first step.

Learn what donor data is available for member nonprofits taking part in the “Line Items (All)” donor data. This includes an explanation of updated column headers and additional new data in the Line Items (All) on-screen report and downloadable CSV, as well corresponding Mapped Fields in Salesforce.

Learn about the two JSON endpoints that power our integration with Zapier.

Learn how to send a customized thank-you message to donors and ticket purchasers.

The new design structure is more straightforward for donors to navigate (including people with visual/other impairments) and flexible for nonprofits to build.

Learn about Ebony Lester, Customer Support Specialist at Give Lively.

In light of the team’s success, Give Lively is lowering our target response time from four hours to two hours, during normal operating hours.

Learn about Kirsten Bledsoe, Customer Support Lead at Give Lively

You create a specific Campaign Page when you want to fundraise around a specific occasion or appeal, such as Giving Tuesday, a walk-a-thon, or an annual fundraiser. A Campaign Page is not the same thing as your Core Profile.

“Dynamic” donation amounts create a more flexible and compelling giving experience, helping maximize contributions.

Learn about Jamal Ferrell, Senior Customer Support Specialist at Give Lively.

Learn about Ally Teeples, Customer Experience Operations Coordinator at Give Lively.

Learn about Kelsey Marshall, Senior Vice President of Customer Experience at Give Lively.

Text-to-Donate powers easy mobile giving through text codes. Learn how to set up a custom text code and start receiving donations via SMS (only on U.S phone carriers).

Our Event Ticketing technology does not allow for discount or promo codes right now, but there's a way to work around this if you plan to offer reduced prices or comps to a large number of attendees or to receive a high volume of offline sales.

The “Line Items (All)” report provides all the donor data you are familiar with… plus a whole lot more.

Give Lively products facilitate fundraising during virtual events, campaigns and appeals. They can accommodate livestreaming, which is especially effective in conjunction with Donation Widgets, Live Display, Text-to-Donate and Peer-to-Peer Fundraising.

Did you know that, in most cases, the more complete a fundraising page, the more likely it is that donors will give? We’ve got data, resources and advice about a trio of key elements that should always be present.

Our easy, mobile-first method for capturing contributions when donors are on the go. Donors text a custom code and give via a secure fundraising page.

Create user-friendly pages for fundraising event ticket and sponsorship sales. Unlimited, search-optimized, customizable pages come complete with tailorable payment tiers, a map, personalized thank-you emails and a progress meter.

Our smart, mobile-ready Digital Fundraising products employ imagery, videos and impact stories to strengthen a nonprofit’s digital appeal.

Learn what information is available in the Giving Basket donor data.

Become familiar with the expanded view of on-screen data reports.

Understand how Give Lively uses UTC for donation receipt times and dates

Make the most of the new features in Give Lively's next-generation Salesforce integration. In keeping with Give Lively's commitment to be free for nonprofits, there is no charge for this upgrade.

Learn why Give Lively uses UTC for Giving Basket donation receipt times and dates.

Understand the difference between Give Lively's two generations of payment forms. At present, the new, second-generation payment form is in use on all of our products except Event Ticketing.

A helpful overview of the new custom objects and fields of Give Lively’s Salesforce app. They allow greater access to Give Lively data without ever leaving Salesforce. Additionally, this new version of the app bundles a pair of permission sets that facilitate the process of granting access to users, and fully supports the syncing of donations from peer-to-peer and team fundraising pages.

Our three powerful and practical Event Fundraising products help nonprofits translate the excitement of events into fundraising success.

Learn about what skills you need to use Give Lively products.

Download donor data with the click of a button. This data includes donor names, email addresses, donation date, donation amount, donation frequency (one-time or monthly), donation page, and other custom information.

Get going with our Zapier integration and connect Give Lively to 6,000+ other web services with automated actions when new donations come in.

Our simple-to-embed, customizable donation widgets make it easy to collect contributions directly on your own website. Offering one-tap mobile wallets, our widgets seamlessly adapt to the style and spacing you desire.

Learn about Stripe and why it is needed.