Learn about Ebony Lester, Customer Support Specialist at Give Lively.

Learn about Jamal Ferrell, Senior Customer Support Specialist at Give Lively.

Learn how to add custom questions for donors during the checkout process.

For Salesforce integration users assigned to a custom profile that was created before October 2025,

This new model for adding custom questions to the checkout process is a significant expansion of the existing questions functionality.

Learn about Jada Moore, Technical Implementation Specialist at Give Lively.

Learn about Julicia Roper, Technical Support Specialist at Give Lively.

Learn about Roderick Sang-Estevez, Senior Support Specialist at Give Lively.

We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.

Are you interested in early access to our new custom questions model in exchange for feedback about it? Let us know!

Take a look back at a year of Updates articles.

Expand your fundraising capabilities: Tap into thousands of third-party services through direct integrations and Zapier automations.

In light of the team’s success, Give Lively is lowering our target response time from four hours to two hours, during normal operating hours.

Learn about Kirsten Bledsoe, Customer Support Lead at Give Lively

Learn how we support our members.

Learn about Ally Teeples, Customer Experience Operations Coordinator at Give Lively.

Learn about Kelsey Marshall, Senior Vice President of Customer Experience at Give Lively.

Our easy, mobile-first method for capturing contributions when donors are on the go. Donors text a custom code and give via a secure fundraising page.

Your Core Profile acts as the foundation for your fundraising efforts, no matter what Give Lively fundraising solutions or products you use. Many nonprofits even use the fundraising page associated with their Core Profile for year-round fundraising. Customizing your core profile is therefore a very important first step.

Create user-friendly pages for fundraising event ticket and sponsorship sales. Unlimited, search-optimized, customizable pages come complete with tailorable payment tiers, a map, personalized thank-you emails and a progress meter.

Our smart, mobile-ready Digital Fundraising products employ imagery, videos and impact stories to strengthen a nonprofit’s digital appeal.

You create a specific Campaign Page when you want to fundraise around a specific occasion or appeal, such as Giving Tuesday, a walk-a-thon, or an annual fundraiser. A Campaign Page is not the same thing as your Core Profile.

Make the most of the new features in Give Lively's next-generation Salesforce integration. In keeping with Give Lively's commitment to be free for nonprofits, there is no charge for this upgrade.

Understand the difference between Give Lively's two generations of payment forms. At present, the new, second-generation payment form is in use on all of our products except Event Ticketing.

Text-to-Donate powers easy mobile giving through text codes. Learn how to set up a custom text code and start receiving donations via SMS (only on U.S phone carriers).

A helpful overview of the new custom objects and fields of Give Lively’s Salesforce app. They allow greater access to Give Lively data without ever leaving Salesforce. Additionally, this new version of the app bundles a pair of permission sets that facilitate the process of granting access to users, and fully supports the syncing of donations from peer-to-peer and team fundraising pages.

Our simple-to-embed, customizable donation widgets make it easy to collect contributions directly on your own website. Offering one-tap mobile wallets, our widgets seamlessly adapt to the style and spacing you desire.

Learn about what skills you need to use Give Lively products.

Our three powerful and practical Event Fundraising products help nonprofits translate the excitement of events into fundraising success.

Download donor data with the click of a button. This data includes donor names, email addresses, donation date, donation amount, donation frequency (one-time or monthly), donation page, and other custom information.

We’re a tech company reimagining the future of digital fundraising for nonprofits – powerful, practical and free.

Learn how to send a customized thank-you message to donors and ticket purchasers.

Create a QR code for your fundraising page.

Learn about the Give Lively for Salesforce app and how to set up for Give Lively’s native next-generation integration specifically designed to complement the Salesforce Nonprofit Success Pack (NPSP). In keeping with Give Lively's commitment, this integration is free for nonprofits.

Learn about the Event Fundraising Solution and what products are part of this solution.

We've had a busy and rewarding year of growth and development, propelled by collaboration with our member nonprofits.

Learn about the Digital Fundraising Solution and what products are part of this solution.

Learn how to connect a free API integration user with Give Lively’s Salesforce app.

A look at 2024 and how we, our member nonprofits and their donors drew strength from one another. Look out 2025!

In keeping with our commitment to fundraising technology that is free for nonprofits, our members have full access to this five-star, native Salesforce integration.