Your one-stop shop for using Give Lively technology.
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Following Give Lively color standards ensures brand consistency everywhere Give Lively is present, both internally and externally.
Learn what donor data is available for member nonprofits.
Learn what donor data is available for member nonprofits taking part in the “Line Items (All)” donor data. This includes an explanation of updated column headers and additional new data in the Line Items (All) on-screen report and downloadable CSV, as well corresponding Mapped Fields in Salesforce.
Learn how to add custom questions for donors during the checkout process.
The purpose of Give Lively imagery is to bring the brand to life in tandem with the copy. It visually showcases Give Lively’s mission, values, business model, products, services and processes in all forms of communication.
Learn what information is available in the Giving Basket donor data.
Become familiar with the expanded view of on-screen data reports.
Understand how Give Lively uses UTC for donation receipt times and dates
Learn why Give Lively uses UTC for Giving Basket donation receipt times and dates.
Learn about Stripe and why it is needed.
Learn how to get support from Give Lively.
Learn about the benefits of using the Salesforce campaign hierarchy with Give Lively records, as well as how to enable the feature in your org.
Learn how you can access your Giving Basket donor data through the secure portal powered by Give Lively.
Learn about how to get the support you need from Give Lively.
Learn how to view up to three years of your donation history and receipts, and access your annual tax summary in the Give Lively User Portal.
We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.
Learn about whether Giving Basket donors can give anonymously and whether they are truly anonymous.
What you need to know and do in preparation for a Give Lively Salesforce integration.
Learn about why your nonprofit needs Stripe to use our platform.
Learn about the two JSON endpoints that power our integration with Zapier.
Everything you need to know about the fees and payment methods associated with use of Give Lively technology. We don't charge you anything, but third-party processors do.
Learn about Amy Truong, Relationship Manager at Give Lively.
Learn what IRS databases we reference for nonprofit data.
Learn how to use NPSP Recurring Donations in Give Lively’s Salesforce app
When enabled, Salesforce’s built-in duplicate prevention features can interfere with Give Lively’s ability to sync donations and contacts. Learn how to add a rule to exempt Give Lively from the duplicate rules, something we recommend.
Learn about eligibility for Give Lively membership.
Learn why your Give Lively donation receipt might seem to be showing inaccurate times and dates.
Learn about how to maximize Text-to-Donate.
Learn why the times and dates seem inaccurate on your Giving Basket donation receipt.
Learn about the Give Lively for Salesforce app and how to set up for Give Lively’s native next-generation integration specifically designed to complement the Salesforce Nonprofit Success Pack (NPSP). In keeping with Give Lively's commitment, this integration is free for nonprofits.
A walkthrough of the features in the Nonprofit Admin Portal available for Give Lively’s Salesforce integration.
Are you interested in early access to our new Zapier integration in exchange for feedback about it? Let us know!
Text-to-Donate powers easy mobile giving through text codes. Learn how to set up a custom text code and start receiving donations via SMS (only on U.S phone carriers).
Give Lively products facilitate fundraising during virtual events, campaigns and appeals. They can accommodate livestreaming, which is especially effective in conjunction with Donation Widgets, Live Display, Text-to-Donate and Peer-to-Peer Fundraising.
Learn about how long it takes to receive donations made through the Giving Basket.
Your Core Profile acts as the foundation for your fundraising efforts, no matter what Give Lively fundraising solutions or products you use. Many nonprofits even use the fundraising page associated with their Core Profile for year-round fundraising. Customizing your core profile is therefore a very important first step.
Are you interested in early access to our new custom questions model in exchange for feedback about it? Let us know!