Download from Stripe a CSV file containing data such as donation date, donation amount, payment status, the Stripe fee charged, donor names and email addresses, and more.

Stripe is an industry-leading payment processor trusted by over 100,000 companies and nonprofits. To use Give Lively technology for fundraising, you must have an activated Stripe account connected to Give Lively. A fully effective account is also enabled for ACH (bank) transfers and has applied for Stripe’s nonprofit discount. Learn how to set it up.

Learn about Stripe and why it is needed.

Learn about why your nonprofit needs Stripe to use our platform.

Three easy steps will allow you to learn each time Stripe receives a donation to your nonprofit.

Give Lively, working through Stripe, our primary payment processor, offers a comprehensive but simplified way of processing donations made directly from a bank account, whether it is a checking, savings or money market account. The tool is called Financial Connections.

Not seeing an ACH payment processed by Stripe? ACH donations rejected by Stripe? Here are some important things to note about Stripe-managed ACH payments.

Learn how Stripe processes and displays tips to Give Lively made through Give Lively donation forms.

Learn about using ACH/bank payments to donate through Give Lively-powered donation forms.

Understand how donors can elect to cover third-party transaction fees on donations made through Give Lively.

This is a resource to help nonprofits understand how disputes work and how to manage them effectively to minimize their impact.

These major milestones are a result of the Give Lively commitment to helping nonprofits satisfy their missions without sacrificing their means.

We understand that you have a lot on your plate and may have found other ways to manage your online fundraising needs. No hard feelings!

Answers to why you’ve learned that Stripe has restricted your account or you’ve seen a “Fundraising pages disabled” warning message on your Give Lively fundraising page(s) and within the Nonprofit Admin Portal.

Peer-to-Peer Fundraising enables your supporters to create their own fundraising pages and raise money on your behalf. It helps nonprofits build engagement, connect with new donors, and raise more with less effort.

Learn more about the special check you received from Give Lively for multiple months of donations directed to your nonprofit via Charity Navigator’s Giving Basket.

This article contains instructions for nonprofits about how to correct/disable recurring donations in Stripe (through the Stripe dashboard) and PayPal (through the PayPal Merchant Dashboard). For donors: please see "Before You Get Started" (directly below).

Learn which payment method maximizes the amount your nonprofit gets.

How long it takes for donations to journey through the Give Lively platform and what costs are involved. (We don't charge anything, but third-party processors do.)

Donors may experience minor hiccups when filling out our donation forms. Here are the errors they may see, with notes about what they mean and how you can help them move forward with their contributions.

Full or partial refunds to your donors are possible through Stripe and PayPal.

We believe all money donated to nonprofits should get to those nonprofits as quickly as possible.

This article lists and explains the statuses associated with donor payment disputes in Stripe, Shift4 and PayPal.

Give Lively does capture some data. Here is what we record and where we gather it, as well as a reminder that we never collect financial information and always protect all data.

Everything you need to know about the fees and payment methods associated with use of Give Lively technology. We don't charge you anything, but third-party processors do.

Learn about what fees you can expect as an international donor.

Learn what Give Lively and Stripe do to forestall credit card testing, and what additional voluntary efforts you can make to do even more.

Learn about the application process to become a Give Lively member.

In our system, there are upper and lower per-payment limits.

Learn about the variety of payment methods for donors with Give Lively.

Learn about what the value of the Giving Basket direct deposit includes.

Learn about how long it takes to receive donations made through the Giving Basket.

Learn when you can access the latest Giving Basket data for your organization.

A quick checklist to get you set up and fundraising on our platform in no time.

The Give Lively membership application process is easy to complete. You will only need a few minutes, provided you have a few essential details right at hand.

Learn about how Give Lively collects and uses donor data.

Learn more about Charity Navigator’s Giving Basket, Give Lively's relationship to it and what to do if you receive donations through it.

Learn how you can receive future Giving Basket payments via automatic direct deposit rather than a check.

Nonprofit membership applicants gain partial access to the Nonprofit Admin Portal and can explore what the Give Lively platform has to offer; however, some features may not be available until membership approval.

We have done our best to answer your questions here in the Resource Hub, but if the answers aren’t quite right or you can’t find them, our customer support team is standing by to help you. Due to the volume of requests, we are currently unable to accommodate support phone calls.